Utility Departments

  Leave the area immediately!

After leaving the area, call the Selmer Utility Division @ (731)645-7928 or call 911. 

Call from a neighbor's house or from 

Another location far from the smell of natural gas.

* DO NOT use anything electrical that may create a spark: this includes cell phones.

* DO NOT operate any light switches.

* DO NOT light a match.

* DO NOT attempt to locate the source of a leak

* DO NOT attempt to stop a leak

* DO NOT return to the area until Selmer Utility Division or the emergency services have declared the area safe.

*DO NOT attempt to operate pipeline valves yourself. You may inadvertently cause more danger or additional damage.

*DO NOT attempt to extinguish a natural gas fire.

1. *Service fee must be provided. (Non-Refundable)
2. Must provide a valid divers license or a picture ID.
3. Must provide proof of ownership (if own home), we need your homeowner deed or if renting, we need your rental agreement.

*SERVICE FEES – NON-REFUNDABLE - When premises have been supplied with service line and a customer desires a supply of water or gas the consumer shall pay a service fee for each utility desired at said location.

The service fees are as follows:

• Residential Owner $20.00 each service, must provide proof of ownership.
• Residential Rental $100.00 each service, must provide rental agreement.
• Commercial and Business $100.00 each service.

*Should customer move to another address on Selmer Utility Division system payment history will be used to set service fee. Payments made by the Due Date for 11 of 12 most recent months shall be $25.00 for each service. Delinquent Accounts service fees shall be $100.00 each service. All outstanding debts shall be paid before services will be furnished. In the event the owner of the premises desires to be billed, rather than the tenant or consumer, for utilities used, then the owner shall make application in accordance with the provisions of Section 7 in Selmer Utility Division Code of Operation. 

 Yes! Planting a garden, bush, or young tree may seem simple, but utilities can hide just a few inches under the ground. It’s easy to damage a line, even with a small shovel! Plus, root systems are very powerful and can grow long and deep, affecting nearby lines.

Isn’t my fence too shallow to hit any utilities?

Make sure you call 811 before installing any structures that go underground, even small, or shallow projects like mailboxes, fences, or children’s playgrounds. Utility lines can be everywhere, even on the very edge of your property. Calling 811 prior to digging will help you plan your latest project safely!

I’ve dug here before so it’s safe, right?

Roots and erosion can move utility lines, changing their depth or location. The lines could have moved since they were last marked! Utility companies may also have added or changed the locations of lines in your yard, so it’s best to call 811 any year that you dig.

Doesn’t my contractor call 811?

Some do, some don’t. When you hire a contractor for any project, big or small, talk about who’s responsible for making the call before the digging begins.

How does it work anyway?

Calling 811 is free from anywhere in the United States. Just give the operator information about where what your summer project will be. Within a few days, utilities companies with send a locator to mark where, approximately, your underground lines and pipes are with flags or paint. Remember to always dig carefully around any marked areas.

A utility line is hit every six minutes in the United States, according to the Common Ground Alliance. Play it safe this summer and always call 811 before you dig.